WordPress hack recovery shipped in hours, hardened for good.
When malware, defacements, or checkout hijacks strike your WordPress site, we parachute in, clean everything safely, and leave you with a hardened stack that your team can run confidently.
<1h
Average triage kickoff
wp-cli scan, user audit, and access lock-down started inside 60 minutes.
6 hrs
Mean time to clean deploy
Clean theme/plugin bundle shipped with Git diffs for engineering sign-off.
0%
Reinfections after handover
Hardened wp-config.php, WAF rules, and auto-updates prevent repeat incidents.
Common scenarios we fix
Most hacked WordPress environments fall into one of these patterns. We diagnose quickly and match proven playbooks.
WooCommerce checkout hijack
We neutralise card skimmers, malicious JavaScript, and rogue gateway plugins stealing conversions or redirecting payments.
SEO spam & search console warnings
Pharma spam posts, cloaked URLs, and sitemap injections are removed, then we submit reconsideration requests and repair Schema.
Admin takeover & web shells
Attackers drop wp-content backdoors and new admin users. We audit wp_users, clean file shells, and enforce MFA to keep them out.
Recovery playbook
Our approach is designed to clean fast, communicate clearly, and hand back a hardened platform.
Phase 1
Stabilise WordPress
Join Slack/Teams, disable rogue plugins, enforce maintenance mode if needed, capture database and wp-content snapshots, and map compromised components.
Phase 2
Clean code & data
Diff WordPress core, scan themes/plugins, remove injected PHP/JS, clean uploads, and repair database tables (wp_options, wp_posts, wp_users).
Phase 3
Harden & verify
Harden wp-config.php, rotate salts, enable WAF rules, force password resets, restore automation, and share audit-ready documentation.
What you can expect in the first day
- Dedicated incident lead embedded in your Slack/Teams channel.
- Malware eradication with before/after diffs for every file touched.
- Restored functionality for WooCommerce, membership, LMS, or custom integrations.
- Blacklist review requests and search console clean-up initiated.
What we deliver
Every engagement ends with artefacts that keep stakeholders confident and your team prepared.
Response deck
Timeline, wp-admin access list, vulnerable plugin matrix, and stabilisation checklist delivered within the first hour.
Remediation log
Git-ready diffs, wp-cli commands executed, and database fixes (wp_options, wp_users, wp_posts) documented for compliance.
Hardening checklist
30-day WordPress action plan covering theme/plugin governance, environment segregation, and monitoring owners.
Rollback & backup plan
Documented staging workflow, snapshot strategy, and restore drills leveraging your host or our S3/Backblaze templates.
Our guarantees
We know WordPress inside out. Here is how we keep engagements low-stress and high-impact.
- Fixed-fee quote after triage—transparent pricing for WordPress-specific recovery
- Twice-daily status updates in Slack/Teams with wp-cli summaries and Git diffs
- No reinfection guarantee: we re-engage free if attackers return within 30 days
- Knowledge transfer covering wp-admin hygiene, plugin vetting, and marketing dependencies
Frequently asked
Still have questions? These come up often when teams are scrambling to recover revenue.
Do you need wp-admin and hosting access right away?
We start with non-destructive read access (wp-admin editor, SFTP) and request escalations only when needed. Credentials are exchanged via your vault or an encrypted share we provide.
Can you work with our managed WordPress host or agency?
Yes. We coordinate with hosts like WP Engine, Kinsta, SiteGround, or bespoke agencies to ensure DNS, CDN, and deployment changes happen smoothly.
How do we keep WordPress clean after the recovery?
You receive wp-cli automation scripts, a patch calendar, and training for your editors/marketers. We can also run quarterly WordPress hardening sprints.
Ready to start your recovery?
Give us a snapshot of what you're seeing and we'll respond with a fixed-fee quote and action plan.